Our publications

The evolution in customer uses and value of payments around the world

This report on Customer Experience trends is the first of its kind—built on the vision of specialists from multiple countries and sectors, and enriched thanks to our teams’ expertise in the field.

Our insights, experiences and visions on Telehealth from our experts.

Digital Transformation with IOT in the international Coffee industry

10 tips for brands to innovate succesfully

Nextcontinent presentation

How will the health and economic crisis we face influence the consumption, life and work habits of each of us?

The last 8 months have been rather extra-ordinary with millions of people around the globe impacted by the Covid-19 and economic crises. During these abnormal times, CIBs have had to redesign their business organisations and re-invent elastic and resilient operating models.

This publication has been created through the Dutch digital commerce platform Shopping Tomorrow.

In this era of digial transformation, market volatility and an evolving CIB landscape, our report focuses on how European CIBs can find ways to optimise their cost base and re-energise their talent to bridge the gap with US CIBs

Using a digital approach to rehumanise the customer relationship

A learning expedition across Europe, in the search for engaging managerial practices.

How to become a mobility services operator?

How will European banks face all the challenges presented by the growing global competition and bridge the performance gap?

The survey analyses the impact of big data and digitalization on the marketing processes of leading companies in 5 European countries

Nexcontinent suggests 6 recommendations to scale-up digital business and enter the age of the data driven company.

A market research of the car market and the automotive finance market in six European countries.